Reach the Indonesia Shipyard desk on WhatsApp at +62 811-3823-875 — the fastest channel — or by email at sales@komodoluxury.com. Send your vessel particulars, class status, work scope and target window, and a verified yard shortlist or USD estimate typically comes back within two working days. Enquiries are free.
WhatsApp (fastest): +62 811-3823-875
WhatsApp is how Indonesian maritime business actually runs, and it is our primary desk channel: wa.me/628113823875. Messages are monitored across extended hours to cover owner time zones from Europe to Australia. Voice notes, ship’s drawings, docking plans, gauging reports and photos all move faster here than by any other route — send what you have, in whatever form it exists.
Email: sales@komodoluxury.com
For formal enquiries, tender documents and anything with attachments over WhatsApp’s comfort zone: sales@komodoluxury.com. Email reaches the same desk team as WhatsApp; for time-critical matters, send the email and follow with a WhatsApp note so it is seen immediately.
What to include: vessel particulars, class status, scope, target window
Five items let us answer with substance instead of questions:
| # | Item | Why it matters |
|---|---|---|
| 1 | Vessel particulars — type, LOA, beam, loaded draft, GT/DWT | Screens which docks physically fit |
| 2 | Class status — society, next survey due dates, open conditions | Anchors the docking calendar and survey scope |
| 3 | Work scope — known steel, machinery, coating items; last docking report if available | Drives yard matching and the USD estimate |
| 4 | Target window — earliest and latest acceptable dates | Determines which slots are realistic |
| 5 | Current trading area | Prices repositioning against yard capability |
Missing half of it? Send what you have — the desk works from partial information daily and will tell you exactly what else is needed. Attachments that accelerate everything, if they exist: the last docking report, the most recent gauging summary, the general arrangement drawing, and photographs of any known damage or wear items. Each one removes a round of questions and brings the first estimate closer to the final number.
Scope intake form
Prefer a structured message? Copy the template below into WhatsApp or email and fill what you know:
VESSEL: (name / type / flag) DIMENSIONS: LOA ___ m | beam ___ m | draft ___ m | GT/DWT ___ CLASS: (society / next survey due / open conditions) SCOPE: (steel / machinery / coatings / survey items / other) WINDOW: (earliest ___ – latest ___) POSITION: (current port or area) GOAL: (shortlist / cost estimate / tender comparison / supervision)
What happens next: we acknowledge the same day, ask anything critical that is missing, and return either a verified shortlist from the National Yard Register or a scoped USD estimate — typically within two working days. Common questions about fees, foreign flags and supervision are answered in the FAQ hub.
What happens after you send an enquiry
Every enquiry follows the same path. Same day: acknowledgement from the desk, plus any critical questions about missing particulars. Within two working days: the substantive reply — a verified yard shortlist, a scoped USD estimate, or both, depending on what you asked for. If the enquiry needs yard slot confirmations, we tell you which yards are being checked and when answers are expected, so you are never waiting in silence. From there the engagement is yours to shape: proceed to a full tender comparison, commission a yard vetting visit, book supervision, or simply take the shortlist and run the procurement yourself — the intake conversation costs nothing and obligates nothing.
Working languages and time zones
The desk works in English and Bahasa Indonesia interchangeably — tender documents, yard correspondence and reports are produced in whichever language serves the reader, and yard-floor communication happens in Indonesian, which is half the value of having an owner-side presence in the first place. For owners in Europe, the Gulf, Singapore or Australia, reporting calls and video walk-downs are scheduled to your morning or evening as standard practice; the WhatsApp channel runs on extended hours precisely because vessel problems do not keep Jakarta office time.
Frequently asked questions
What information should I send for a docking quote?
The five intake items: vessel particulars (LOA, beam, draft, GT), class status with survey due dates, known work scope with the last docking report if available, your target window, and current trading area. Partial information is fine to start — we tell you what is missing.
Do you respond to foreign owners outside Indonesian hours?
Yes. The WhatsApp desk is monitored across extended hours to cover owner time zones from Europe to Australia, and scheduled calls or video walk-downs are arranged in the owner’s time zone as standard practice.
Can I request yard inspection before committing?
Yes — in-person vetting of a specific yard is a standing service, either as part of a shortlist engagement or standalone as a pre-contract audit of a yard you have already chosen. Every shortlist carrying our recommendation includes a physical facility audit.
Are enquiries free of charge?
Yes. Enquiries, intake review and first estimates cost nothing. Fees, quoted in USD per engagement, apply when you commission tendering, vetting or supervision.
Can I send an enquiry on behalf of an owner or manager?
Yes — technical managers, masters, agents and brokers contact the desk on owners’ behalf every week. Tell us your role and who decides, and reporting is structured accordingly: the commercial comparison to the decision-maker, the technical thread to the superintendent or master. Confidentiality is standard practice; vessel particulars shared for an estimate are used for that estimate and nothing else.
Do you handle urgent or emergency enquiries?
Flag it as urgent in the first message and it is treated as a placement problem, not a quotation queue: we check which register yards can receive the vessel immediately, what temporary measures class will accept, and come back with realistic options — usually the same day. The worse the situation, the more the sequencing matters; duress pricing is exactly what an owner-side desk exists to prevent.